Restarting subscription growth: Beyond websites, paywalls, and traditional funnels

Accelerate acquisition, retention, and revenue growth

Find subscribers beyond websites and paywalls

Optimise pricing, conversion, and reader journeys

Build a culture of continuous experimentation

A practical roadmap to the next generation of subscription growth

Digital subscription growth is slowing. Search traffic is declining, audiences are fragmenting across platforms, and the traditional acquisition funnel – attracting visitors to a website, engaging them with journalism, and converting them through a paywall – is under increasing pressure.

Many news publishers have responded by shifting their attention from acquisition to retention, raising prices, and extracting more value from loyal readers. These strategies matter, but can they sustain growth when fewer people are entering the funnel?

The latest research from INMA’s Greg Piechota suggests that publishers may not have reached a subscription ceiling. Instead, they are increasingly hitting a website ceiling.

Restarting growth requires both improving existing acquisition journeys and opening new doors to audiences. Podcasts, newsletters, social platforms, partnerships, and new subscription products can reach people who may rarely visit news websites.

Meanwhile, experimentation with pricing, paywalls, and checkout flows continues to deliver substantial improvements in conversion and customer value.

This INMA Subscriber Acquisition Master Class, curated and hosted personally by Greg, brings together the latest research, global benchmarks, and practical case studies from leading news publishers.

Across three interactive modules, you will learn how successful brands are scaling acquisition, reaching new audiences, developing compelling offers, and building teams capable of continuous experimentation.

Combining evidence with hands-on experience, the Master Class will help you identify their next sources of growth, prioritise investments, and develop practical strategies to acquire more subscribers in a changing digital market.



Speakers

David Bartlett

David Bartlett

Director of Growth
Reach
United Kingdom

Thomas Brown

Thomas Brown

Chief Consumer Revenue Officer
The Boston Globe
United States

Jess Burney

Jess Burney

Managing Director, Customer Marketing and Subscriptions
Immediate
United Kingdom

Harry Clarkson-Bennett

Harry Clarkson-Bennett

Founder
Tomorrow Consulting
United Kingdom

Walter Hauser

Walter Hauser

Head of Reader/User Market
Kleine Zeitung
Austria

Steffen Horstmannshoff

Steffen Horstmannshoff

Director Subscription Revenue
Die Zeit
Germany

Christoffer Lindvall

Christoffer Lindvall

Head of Subscriptions
Svenska Dagbladet
Sweden

Philipp Ostrop

Philipp Ostrop

Chief Product Officer and Chief Editor
Lensing Media
Germany

Reema Rao

Reema Rao

SVP, Consumer Marketing & Subscription Strategy
The Daily Beast
United States

Britni Tomcho

Britni Tomcho

VP, Digital Consumer Revenue
WEHCO Media
United States




Curated by


Greg Piechota

Greg Piechota

Readers First Initiative Lead
International News Media Association (INMA)




10 questions this master class will explore

  1. What really drives subscription growth? How should publishers balance acquisition, retention, and pricing to maximise revenue and customer lifetime value?
  2. Have publishers reached a subscription ceiling, or just a website ceiling? What happens to growth when audiences shrink, even as conversion and retention improve?
  3. Where will the next subscribers come from? How can publishers expand beyond traditional websites and paywalls through podcasts, newsletters, social platforms, and partnerships?
  4. How should SEO and discoverability evolve in the age of AI? How can publishers shift from maximising traffic to attracting audiences that register, return, and subscribe?
  5. Can free products help sell paid subscriptions? What role should registration, free subscription tiers, sampling, and introductory offers play in building customer relationships?
  6. Which pricing strategies work best for acquisition? What can publishers learn from the world's largest subscription brands about long trials, discounts, renewals, and bundles?
  7. What makes readers develop habits, and eventually subscribe? How do frequency, regularity, willingness to pay, and product experiences influence conversion?
  8. Where are the biggest opportunities to improve paywall and checkout conversion? Which experiments remove friction, improve completion rates, and deliver measurable growth?
  9. How can publishers experiment faster with limited resources? What technologies, workflows, and AI tools allow small teams to test and optimise subscription journeys?
  10. How should publishers organise for continuous growth? How can editorial, product, marketing, and data teams work together to identify opportunities, prioritise experiments, and scale what works?


Agenda


Tuesday, November 10

Module 1: Strategies for accelerating subscription growth

Click here for more information on this module


Thursday, November 12

Module 2: Finding new audiences beyond websites and paywalls

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Tuesday, November 17

Module 3: Building a machine for continuous subscription growth

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Details


What is included in registration?

Your registration includes the live presentation, the video recordings of the presentations, and the speaker’s presentation if they are willing to share.

What is the format?

Each module will be approximately 2.5 hours in duration. Each module will be held from 10:00 a.m. to 12:30 p.m. New York time (2:00 p.m.-4:30 p.m. GMT). Conducted in the Zoom ecosystem, you will have an opportunity to ask questions of all presenters.

What is the cost?

  • Members: US$495 for all four modules, inclusive of video recordings and presentations
  • Non-members: US$1,390, which includes one free year of INMA membership


Questions? Contact us

Tom Corbett

Head of European Division
Tel.: +32 486 37 13 36

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Marni Drew

Head of North America Division
Tel.: +1 503 826 6664

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Ana Gutierrez

Directora Regional Latinoamérica
Tel.: +503 7986 7383

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Doreen Mbaya

Head of Africa Division
Tel.: +254 721 541 025

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Bonnie Nolan

Events Manager
Tel.: +1 608 206 7812

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Madhavi Sekhri

Head - South Asia Division
Tel.: +91 99716 00632

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