112 participants from 32 countries as of 29 October 2026

Australia

• Rahul Ashiya, Senior Data Product Manager, Publishing, Nine
• Matthew Burgess, Senior Community Engagement Editor, Nine
• Brooke Pagotto, Senior Retention Marketing Manager, News Corp Australia
• Felicity Robilliard, Senior Manager Engagement Marketing, Nine
• Keith Tan, Senior Manager Customer Experience, Nine

Belgium

• Nele Baeyens, Marketing Directeur Magazines & Digital Brand Innovation, Roularta Media Group
• Renaat Declercq, Customer Lifecycle Manager, Roularta Media Group
• Hanne Hendrikx, Customer Retention Manager, Mediahuis Belgium
• Raquel Meikle, Global Awards Manager / Business Development, INMA Europe
• Hui Ning, Publisher and CEO, Initium Media
• Chantal Smeyers, Customer Base Manager, Mediafin
• Emili Stefanova, Marketing and Retention Coordinator, Euractiv
• Renée Van Soom, Retention Specialist, Mediahuis Belgium
• Ruth Verheyen, Data Analyst, Mediahuis Belgium

Brazil

• Alan Streck, Digital Executive Manager, Grupo RBS

Canada

• Fanny Bédard, Deputy Director of News, Head of Audience Development, Le Devoir
• Tammy Lombardo, Managing Director, Subscriptions and Marketing, Torstar Corporation
• Nadya Pankiw, Multi-media Producer, Winnipeg Free Press
• Cathryn Yang, Customer Intelligence, The Epoch Times Media Inc.

Colombia

• Laurasofia Polanco, Periodista, Cambio Colombia

Croatia

• Drago Grahovac, Head of Digital Subscription

Denmark

• Nicolai Puggaard Hansen, Head of Marketing, Kristeligt Dagblad

El Salvador

• Ana Gutiérrez, Latin America Division Director, INMA

Finland

• Kaisa Aalto, Senior Business Manager, Helsingin Sanomat
• Jaana Ahvenainen, Development Manager, Viestimedia Oy
• Laura Tuomela, Development Manager, Alma Media Corporation
• Mika Ylilehto, Digital Business Manager, Kaleva Media

Germany

• Simone Drah, Senior Digital Marketing Manager, Süddeutsche Zeitung Digitale Medien GmbH (SZDM GmbH)
• Anika Gottke, Digital Project Manager, General-Anzeiger Bonn GmbH
• Felix Hoppe, UX Designer, RP Digital
• Paul Junk, Product Lead Customer Processes, Ippen Digital GmbH & Co. KG
• Raquel Meikle, Global Awards Manager / Business Development, INMA Europe
• Florian Schiller, Managing Director, OVB Media GmbH
• Marlene Schützle, Head of Retention Team Subscription, Der Spiegel
• Ioana Sträter, Programming and Events Director, INMA Europe

India

• Karuna Arora, Chief Manager, Amar Ujala Limited
• Madhavi Sekhri, Head - South Asia Division and Strategy & Special Projects Lead - Asia Pacific, INMA

Indonesia

• Nurdita Afifah, Retention Strategy, Tempo.co (Tempo Infomedia Digital)
• Alfa Alaudin, Engagement Specialist, Tempo.co (Tempo Infomedia Digital)

Ireland

• Sophie Doyle, Customer Acquisition, Retention and E-commerce Specialist, The Irish Times
• Clare Hough, Head of Digital Subscriptions, Irish Examiner
• Sheriar Irani, Digital Subscriptions Specialist, The Irish Times
• David Labanyi, Head of Audience, The Irish Times
• Christy Laverty, CRM & Growth Specialist, The Irish Times
• Eimear Moran, Group Marketing Director, The Irish Times
• Aoife O'Connor, Head of Subscriptions, The Irish Times

Italy

• Maria Sgromo, Head of Digital Subscriptions, RCS MediaGroup

Kenya

• David Kagina, Reporter
• Doreen Mbaya, Africa Division Manager, INMA
• Tracy Onchoke, Fact Checker and Reporter, Africa Uncensored

Malaysia

• Zikri Kamarulzaman, Senior Journalist, Malaysiakini

Mexico

• Daniela Mendizabal Melendez, Directora Digital, Milenio

Netherlands

• Chrissie Broersen, Subscriber Engagment Manager, DPG Media BV
• Nienke Crama, Retention & Engagement Specialist, Mediahuis Noord
• Rinke Fuchs, Allround Marketeer, Mediahuis Nederland
• Margot de Wijn, Marketing Director, Roularta Media Nederland

Nigeria

• Martins Adegboyega, Online Content Strategist and Webmaster
• Benard Atta, Senior Video Editor and Cinematographer, Pulse Africa
• Salisu Ibrahim, Head of Desk, Hausa, Legit.ng

Norway

• Kirsti Elnæs, Insight and Retention Specialist, DN Media Group

Poland

• Joanna Kwas, Director of Subscription Revenue & Editorial Engagement, Gazeta Wyborcza
• Agata Rajmuniak, Deputy Head of Digital Subscription, Gazeta Wyborcza

Portugal

• Rita Caetano, Performance Manager, PÚBLICO - COMUNICAÇÃO SOCIAL

Romania

• Isabela Pop, Head of subscription

Singapore

• Shu Ying Ching, Assistant Manager, Lifecycle Marketing Management and Culture Group, SPH Media Limited
• Jessie Sim, Senior Executive, Lifecycle Marketing, SPH Media Limited

Slovakia

• Marcel Kocifaj, Head of Product, Ringier Slovakia Media s.r.o.
• Peter Macinga, CDO, Board member, Petit Press, A.S.

South Africa

• Oluthando Keteyi, Digital Journalist, Independent Online (IOL)
• Devereaux Morkel, Content Manager, Independent Online (IOL)
• Madelein Venter, General Manager, Marketing and Subscriptions - News Division, Media24 Newspapers

Spain

• Tania Díaz, Marketing - ciclo de vida de clientes, El País

Switzerland

• Jenny Botter, Engagement & retention manager, Tamedia Publikationen Deutschschweiz AG
• Sandro Eggert, CH Regionalmedien AG
• Joshua Grütter, CH Regionalmedien AG
• Antje Holtermann, Lead Retention Manager, NZZ AG
• Tin Huynh, CH Regionalmedien AG
• Steffen Koehler, Head of Lifecycle Management, CH Regionalmedien AG
• Silvia Külling, CH Regionalmedien AG
• Stefan Zellweger, Senior CRM Manager, CH Regionalmedien AG

Uganda

• Kooko Lawrence, News Reporter

Ukraine

• Andrii Boborykin, CEO, Ukrainska Pravda
• Aleksandr Borovskyi, Head of growth & monetization, Liga
• Vitalii Pustovoit, Product Manager, Ukrainska Pravda

United Kingdom

• Rebecca Blighton, Senior Retention Manager, News UK and Ireland
• Grzegorz Piechota, Researcher-In-Residence and Readers First Initiative Lead, INMA Europe

United States

• Eric Barnes, Chief Executive Officer, The Daily Memphian
• Kelly Brown, Executive Assistant, INMA
• Rachel Ciampaglia, Sr. Director, Subscriber Service & Retention, The Philadelphia Inquirer
• Yvette Dominguez, Customer Service Specialist, INMA
• Mana Doran, Retention Strategy, Dow Jones & Co., Inc.
• Lori Dowling, Associate Director Customer Service, The Philadelphia Inquirer
• Ben Draper, Director of Subscriptions, Raw Story
• Marni Drew, Marketing Communications Manager, INMA
• Kelly Farmer, Director, Subscriber Engagement & Retention Strategy, USA Today Co.
• Jonathan Gholston, Retention Manager, Advance Local
• Suzanne Gulf, Associate Director, Retention Marketing, Crain Communications
• Jonathan Gupta-Buckley, Consultant
• Joseph Gurreri, Digital Marketing Manager, Lancaster Farming
• Noah Jones, Membership Manager, INMA
• Brie Logsdon, Social Media Editor, INMA
• Rosheen O'Donovan, VP Audience, American City Business Journals
• Donna Prentice, Audience Growth & Development Manager, Tampa Bay Times
• Lillian Quinn, Sr. Executive Assistant, Newsday
• Sylvia Rodriguez, Sr. Director Sales & Marketing, Advance Local
• Alan Rogers, Audience Operations Specialist, Forum Communications Co.
• Jennifer Smith, Sr. Manager, Marketing Team, The Philadelphia Inquirer
• Britni Tomcho, VP, Digital Consumer Revenue, WEHCO Media, Inc
• Vivyan Tran, Director of Content Strategy, The Wall Street Journal
• Liz Wallace, Art Director, INMA
• Earl Wilkinson, Executive Director and CEO, INMA
• Earl Wilkinson, Executive Director and CEO, INMA